included in your subscription
24/7 IT Support
Our IT Support handles everything from routine troubleshooting to advanced issues with 24/7 availability to keep your operations running smoothly. Backed by clear Service Level Agreements (SLAs), we ensure timely responses and resolutions for reliable, uninterrupted service.
Collaboration Tools
We maximize efficiency by fully managing cloud collaboration tools like Microsoft 365, Google Workspace, Slack, and Atlassian Suite to keep your business productive and secure. From setup to ongoing support, we ensure seamless operation and robust protection for your data and communications.
Mobile Device Management
Secure and streamline your company's devices with industry-leading solutions like Microsoft Intune and Jamf. We handle device management, compliance enforcement, application deployment, and bring-your-own-device support to keep your mobile workforce safe and productive.
Vendor & Asset Management
Our Vendor Management service optimizes vendor coordination, performance, and contracts for compliance and cost-efficiency. With Asset Management, we provide secure hardware storage and oversight through our Europe and US depots to maximize the value of your technology investments.
Quarterly Business Review
Our Quarterly Business Reviews (QBRs) align your IT with business goals by analyzing key metrics and project progress. Each session offers strategic recommendations for cost savings, security, and efficiency to keep your infrastructure optimized for growth.
Documentation Services
We ensure your IT infrastructure is well-documented and easy to manage by creating and maintaining essential technical documents. From IT policies to user guides, we provide accurate, up-to-date resources for efficient operations and support.Enhance Your IT Solutions with Custom Add-Ons
Server Monitoring
Our Server Management service provides monthly checkups, maintenance, updates, and monitoring to keep servers secure and minimize downtime, with cloud and on-site options. For added protection, our Server Backup Service offers on-premise backups, disaster recovery, and business continuity planning to prevent data loss.
Password Management
Our Password Management service, powered by 1Password, securely stores and manages credentials with features like password generation, automated updates, and multi-factor authentication. With 1Password's Watchtower monitoring for vulnerabilities, you’re alerted to security risks, ensuring your business stays protected.
Cloud Backup
Our Cloud Backup Service protects your business from data loss, addressing risks like accidental deletions, ransomware, and data corruption that platforms like SharePoint and Google Drive aren't designed to handle. With automated backups, scalable storage, and disaster recovery, we ensure your data stays safe and accessible.
Controlled Access Management
Ensure employees have the permissions needed for their roles while we maintain control over system access and security. Our approach removes unnecessary admin rights without disrupting workflow, reducing security risks and preventing unauthorized changes to your IT environment. We carefully manage and monitor access to keep operations running smoothly and securely.
Remote Access
Our Remote Access service provides secure connections for employees needing to access office desktops from remote locations, ideal for businesses with on-site systems. This solution allows seamless, secure remote work without compromising data security, specifically tailored for companies that operate both in-office and remotely.
Advanced Asset Management
Our advanced option uses dedicated software for inventory tracking, license management, and detailed asset reporting, enhancing insights and streamlining operations. As an upgrade to our standard asset management, it offers greater control and oversight for your assets.
On-Demand Support
Server Migration Management
Our Server Migration Management ensures seamless upgrades or relocations with minimal downtime. Through careful planning, efficient execution, and post-migration support, we get your systems back online quickly and performing at their best, on-site or in the cloud.
Network Setup & Security
Our Network Setup & Security service ensures efficient installation, tailored configuration, and advanced protection for your LAN and Wi-Fi. We provide stable, scalable, and secure wired and wireless network solutions to meet your business needs.
Data Center Management
Our Data Center Management ensures reliable, secure infrastructure with expert support for on-site and cloud environments. From building your data center from the ground up to migration, maintenance, and performance optimization, we handle every aspect to keep your systems running smoothly.
